Tuesday, May 12, 2015
Get mobile marketing wrong and you can do far more damage to your brand than the worst email or marketing campaign imaginable. When using SMS, be sure to avoid these seven deadly sins in order to ensure maximum impact from your campaign.
1. Forgetting a call to action
Don’t forget to tell the customers what they have to do next, and remember to include relevant contact details. 75% of people prefer to receive offers over any other form of call to action. Be sure to add either
· A reply option
· Address to visit
· Website to visit
· Coupon to present in the store and
· A number to call
2. Forgetting to test and check
In the haste to send a message, don’t forget to test and check it for errors first. Think you are a customer receiving the message.
· Does it make sense?
· Are the details correct?
· How could it be improved?
Remember to check the text, contact details, web addresses, spelling and grammar and phone numbers.
3. No Option to Unsubscribe
By omitting an unsubscribe option, you are not only infuriating your clients, you are also breaking the law. Unsubscribe options include a link to a preference centre, a link to automatically unsubscribe, allow replies of ‘stop’ or ‘unsubscribe’. Also, include a number to call.
4. Treat everyone the same
With mobile you can segment your customers into far smaller and precise categories, allowing you to give your customers services that they want.
5. Overloading customers
By their very nature, bulk SMS’s are intrusive. So don’t overload customers by sending them lots of text messages all at once. The rules to follow are:
· Don’t repeat a message exactly
· Don’t include a call to action that has been completed
· Make sure you wait to-3 weeks before sending more texts
6. Focussing only on selling
Add value to what you do, rather than just relying on sales. Alternate message types by using local information relevant to the recipient, useful information about your niche and interesting videos relevant to your niche.
7. Developing a pointless app
Unless your app is providing something or genuinely useful to the customer, then it’s really not worth going through the pain, cost and distraction of developing something that most users will ignore.
If you can avoid these, then you can assume that you are well inside the safe zone.
Friday, May 8, 2015
Browsing the web via mobiles is no longer the future. It is already the norm among millions of mobile users in the west and is seeing massive growth in Asia as well. With India standing second in the world in terms of the number of active mobile users in the world, the trend is only expected to swing further upward. With Google’s latest update, mobile friendliness has become a must for all websites. So, how do website owners make their websites mobile friendly?
In this article we give you five ways by which you can make your business website mobile-friendly:
1. Make sure your developer is clear on the objective
You need your website to be mobile-friendly and your developer or the development team needs to be very clear on this. This means that the website should incorporate smaller layouts and designs according to it. For this, the web developer needs to have the experience that it takes to actually see through the development process. Look for sample website that the developer has built, go through them in detail, and proceed further only if you and your team are fully convinced as to the competence of the developer concerned.
2. Keep it simple
It’s not the time of animations and flash anymore. They are past. With customers keen to look at an app for only as much as a few seconds, you need to eschew long text and the like. Use images wherever possible, and if you need to explain something to the customer, do it through videos. Focus on the smaller but important stuff like highlighting your company logo and contact information so that the user may contact you when needed.
3. Use short forms with drop-down menus
Short forms and drop-down menus are the order of the day. They not only make the job easier for the user, they are also more attractive. Try using a long form and see how difficult it is if you have doubts. Cut the text and have radio buttons instead.
4. Focus on finger-friendly navigation
Mobile usage happens on the go. When you design your app remember that users are going to use the app when they are going out for a stroll, waiting for their train or having their lunch. So your app needs to be easy on the fingers and thumbs of the users. Make sure you have large buttons for form submission. Eschew longer menus as well.
5. Give each page a quick call to action
This is important from the usability point of view. You need to give your customers the option of taking quick actions like signing up for a subscription or downloading an eBook. Don't include call to action that are complicated.
Thursday, May 7, 2015
A majority of IT firms today allow Bring your own device (BYOD) due to the consumerization of IT in the modern workplace. That the mobile phone has become a can’t-do-without in today’s life is a reality that cannot be ignored. When employees are given the choice of using their own consumer-based devices in the workplace, it is imperative to counter theft and move towards ensuring security and control. Recent surveys underscore the seriousness of the problem data pointing out that four out of 10 businesses being affected by a security breach.
Well, Mobile security actually begins with protecting the actual mobile device. Today, a plethora of apps exist to prevent data theft on case a mobile has been stolen. It is also possible to track down the device with iPhone’s having special apps to track them. But what do businesses actually do when faced with security issues?
1. Maintain and control security settings in one central location. It is important to never rely on devices that allow the user to make security decisions. It would also help if organizations require enforceable access control on all mobile devices i.e. users should not be able to disable the access control that IT has put in place.
2. Always use two-step authentication for devices and apps where possible. This makes it necessary to provide both a password and additional information such as a code sent to an email address in case the device is lost or stolen.
3. Have regular Consultations with various departments such as finance, HR and legal departments about their needs. This is because your mobile device policy doesn’t affect just the IT department.
4. Establishing cloud-based servers or URL filters for websites that are either blocked by the company or known to be malicious. This precaution will help to protect the endpoint by not allowing an employee to visit websites that could compromise security.
5. Frame a policy for mobile devices depending on your requirements and the company’s exposure to risk. Although BYOD has now more or less become the norm, it does pose a higher risk than policies such as choose your own device (CYOD) and corporate-owned, personally enabled (COPE) which may be more appropriate.
Tuesday, May 5, 2015
Since it was first introduced in 2008, Google Android development has been going places. Though primarily designed for touch-screen mobile devices such as smart phones and tablets its use is not confined merely to them. Android is increasingly being used for other high-end applications such as digicams, game consoles, cars, televisions, watches, and other electronic equipments.
For this reason, custom Android application development services have gained high prominence the world over. Android because of the secure environment that it provides has risen rapidly to become a convenient development platform for mobile devices. Added to that, it also has the openness and complete support environment of Google. This is what makes Android a complete mobile operating system.
Custom Android application development services now covers a vast spectrum of categories such as multimedia, travel, Internet, ecommerce, games and other areas. The market for Android apps is steadily rising because of the increasing popularity of Android smart phones and the ease of use of Android apps.
Since Android is an open-source OS, it is opening up several possibilities for third party developers keen on exploiting the open-source nature of Android and taking Android development a step further. Thus, the prospects for Android development are now potentially infinite as more and more unique Android apps are being created every day. Android comes with a large collection of libraries to extend an application's potential. The Android Software Development Kit also provides developers several ways of creating unique and interactive apps for Android enthusiasts around the world.
Android takes the possibility of custom development much further than any other mobile OS. Written in Java and C++, Android comes packaged as a group of programs especially for mobile devices. Android offers great possibilities in the form of features like multi-touch, multitasking, accessibility, portability, streaming media support, web browser and voice based features, Java support and storage.
There are several companies that offer customized Android applications. But it is your duty to ensure that they are secure, robust and scalable. These characteristics can only be ensured by developers who have the talent and experience to deliver these. Above all, the development team you choose should also conform to your budget! Have you found the right Android development partner yet?
Monday, May 4, 2015
Looking back at the days when mobile phones were primarily a device to make calls, it almost seems like they were stone-age. But now, with the mobile phone or rather the Smartphone having intruded every part of our lives, and means of communication like emails, browsing, banking, payment software, gaming and ecommerce, business too has been forced to go the mobile way. There are a number of different elements that combine to make a successful mobile app. But, if you want all of these under one umbrella, then you have to outsource your mobile development to a trusted and experienced partner.
But before that you need to be sure of the purpose of your mobile application and the platform that you’re going to choose along with your target audience and your budget. So, let’s look at these factors closely:
You’re creating an application for a particular platform and you can’t make one application cannot run on different platforms as each mobile application is different in itself. For example, an iOS app can’t run on Android just as an Android application cannot run on Windows. Hence, it is important to choose the right platform for your mobile app development.
2. Customer base
When you want to outsource your development to a company say in India, you need to first determine your target customer base. This is important because this determines to what extent your application will be received or used by the customers. This in turn, would help you figure out the design and development for your mobile software.
3. Pricing and time
Now, we come to the costing and time of release of your product. You need to know that getting your product right is not the only thing that matters. It is how you get it right that’s most important. In other words, you need to a thorough research into your competitors’ apps in the same category and see where you can beat them. This is crucial to differentiating your app.